O is for Opportunity

March 23, 2010

Sick of the financial gloom? Bored reading and hearing about money misery and mayhem? Sorry to mention it, but I bring you hope. Here's how to feel more cheerful…

Firstly, you have to banish the F, C and R words from your vocabulary. Stuff the Financial crisis. To hell with the Credit Crunch. Away with the Recession. Rise above the media-fuelled depression. Don't let the gloomy forecasts get you down. Easier said than done, I know. But it's essential if you're to come out the other side smiling.

Obviously, we must all manage our businesses and our personal finances within the current financial straightjacket if we are to survive. But that's no reason not to be bright and cheerful and upbeat and concentrate on my favourite thing right now inside beetroot - the O-word.

O is for Opportunity . . .

While times are tough, there's plenty of Opportunity out there to help cash-strapped companies deliver world-class communications within squeezed budgets. To give them more bangs for their bucks. They'll remember how good and loyal and supportive you were when the good times return, and will reward you accordingly, so it's worth hanging in there.

Our skills are more needed now than ever. Good communications are critical in a recession, because companies absolutely need their employees to be on message and onboard.

Delivering such communications for less money is only possible if you're truly up for it and you're prepared to give your all. And if everybody in your organisation is obsessed about giving your clients superlative quality and outstanding service at lowest possible cost.

In some of the world's biggest companies right now, it's all about Doing Fewer Things Better. In fact, that's the title of the internal campaign being run by a leading corporate communications director we know, to help him cut huge sums from his budget and to drive up quality. Having conducted a 'root and branch' review of communications spend, and then slashed it, he's now all about getting maximum value for the remaining money. He's very typical.

To underline this, a recent industry-wide survey showed that companies are looking to make their communications budgets work a lot harder for them, by being more selective about what they do. It also showed that 78 per cent of internal communications budgets are being frozen or cut!

Two-thirds of companies surveyed said they are changing the way they communicate with employees - placing greater emphasis on face to face communication (80 per cent will spend more on it this year) and intranet communications (62 per cent more). While print is still important, only eight per cent plan to spend more. Major, set-piece employee events, meanwhile, are under the cosh.

We found a similar picture during our recent communications audit for a big-name British company. Directors, managers, the communications team and the rest of the workforce were at one in wanting clearer, rationalised channels which speak with one voice - via a clean and simple mix of print, web, audio and face to face.

All of that's possible within a sensible budget. If we're to help ourselves and our clients through the difficult times, we have to step up to the challenge and deliver. No shirking, no hiding. Just deliver.

Oh - and, by the way, despite political claims to the contrary, there's still no F in Green Shoots . . .

If you wish to comment on Bob's Blog, email bob.wailling@beetroot.co.uk